Privacy Policy

CYDEAVOR LLC, doing business as Cydeavor, operates this website and the AI employee demo promoted here. This Privacy Policy explains how we handle personal information from this website, inquiries, consultations, purchases, and related AI, communications, CRM, scheduling, and automation services. Our mailing address is PO Box 95, Ninety Six, SC 29666, United States.

Our services are offered only to businesses and individuals located in and doing business in the United States. This policy describes our practices; it does not itself give us consent to send marketing messages, record a call, or use optional tracking. We request consent separately where required. Other Cydeavor websites and third-party services may display their own privacy notices.

For questions or privacy requests, email hello@cydeavor.com. Our Terms and Conditions explain the service relationship.

Depending on how you interact with us and which services you use, we may collect:

• Contact and business details: your name, email, telephone number, address, company, role, industry, service area, and information about your needs.
• Inquiries and submissions: form responses, chat messages, support requests, survey answers, documents, business content, and information you choose to share.
• Appointments: availability, time zone, booking details, notes, confirmations, cancellations, and related communications.
• Account and service records: authorized users, preferences, approved business instructions, connected-account permissions, support history, and service configuration.
• Transaction information: the service purchased, billing contact information, invoices, payment status, and limited payment-method details supplied by the payment processor.

Only provide information you are authorized to share. Do not give passwords, full payment-card details, government identification numbers, medical records, or other highly sensitive information to the phone demo, ordinary email, or a general chat. If a service requires protected information, a suitable process and written scope must be agreed first.

Our hosting and security providers may process IP addresses, browser and device details, request timestamps, requested pages, referral information, approximate location derived from IP addresses, and diagnostic or security logs when the website is accessed.

We may receive information from a business customer that asks us to operate a service, a calendar or other account you authorize us to connect, communications providers, payment processors, referral sources, and your interactions with our public business profiles. We use connected-account information only for the permissions and purposes associated with the service.

Information supplied about another person may include their contact details and service history. Business customers must have authority to provide it and must give their contacts appropriate notices and choices.

Our AI employee is an automated assistant. Voice, chat, and messaging services may process your telephone number or other identifier, conversation content, call direction, time and duration, delivery status, appointments, and actions taken during the interaction. Where recording or transcription is enabled, this may also include audio, transcripts, summaries, and information extracted from the conversation.

We use this information to respond to inquiries, capture requested details, arrange appointments, provide support, investigate errors, and review and improve the configured service. Authorized Cydeavor personnel and providers supporting the service may review conversations for these purposes. A business customer may review interactions handled for its business.

Recording and transcription are subject to the notices and consent required for the particular call and location. This policy is not a substitute for an in-call disclosure or legally required consent. If you do not want to use an AI or recorded channel, end the interaction and email hello@cydeavor.com to request another way to communicate.

Relevant content is processed by AI and communications providers to operate the assistant and connected tools. AI responses and summaries can be inaccurate and may not be reviewed by a person before delivery. Contact us to correct important details or request human review. Please use fictional customer details when trying the role-play demonstration.

• Respond to questions, assess service needs, and prepare proposals.
• Configure and deliver agreed services, manage contacts and workflows, and coordinate bookings and follow-up.
• Process payments and send invoices, confirmations, service notices, and support responses.
• Send permitted marketing communications according to the choices and consent applicable to the channel.
• Maintain service quality, troubleshoot problems, protect accounts, prevent fraud and misuse, and understand operational performance.
• Keep appropriate business and consent records, meet legal obligations, and resolve disputes.

AI can assist with categorizing inquiries, summarizing conversations, and suggesting or executing configured next steps. These services are not offered to make automated decisions about employment, credit, insurance, healthcare, or other matters with legal or similarly significant effects.

When Cydeavor handles its own inquiries, customer relationships, billing, and marketing, Cydeavor determines the purposes of that processing. When we operate an assistant, CRM, calendar, messaging workflow, or other service for a business customer, we generally process that business’s contact information under its instructions and the applicable service agreement.

The business determines its offers, approved answers, contact lists, communication purposes, permissions, and retention requirements. Its privacy notice also applies to its relationship with you. If you interacted with an assistant on behalf of another business, direct requests about that business’s customer records to the business first. We assist our customers with requests as required by law and our agreements; you may also contact us for help identifying the appropriate party.

Access by staff and providers is limited to the purposes of delivering and supporting the service. An agreement may include additional data-processing instructions and safeguards. This policy does not transfer ownership of a business’s customer records to Cydeavor.

We may communicate about an inquiry, appointment, purchase, or service as permitted by law. Marketing email, text messages, and automated or AI-generated marketing calls are subject to the consent and other requirements that apply to the channel. Providing a telephone number, accepting our Terms, calling the demo, or booking a consultation is not by itself permission for marketing texts or automated marketing calls. Marketing consent is not a condition of purchase.

Where offered and consented to, Cydeavor texts may include inquiry responses, appointment reminders, service updates, and optional promotions. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance; you can also email hello@cydeavor.com or call 864-300-4883. We also honor other reasonable requests to withdraw consent as required by law. A non-promotional opt-out confirmation may be sent. To resume, a new appropriate opt-in is needed.

Use an email’s unsubscribe link to stop marketing emails, or contact us. Tell us if you want marketing calls stopped. Necessary non-marketing account, billing, or service notices may still be sent through lawful channels. We may retain minimal suppression and consent records so that an opt-out continues to be respected.

We do not sell or share mobile phone information with third parties or affiliates for their marketing or promotional purposes. Text-message opt-in records and consent are not sold or shared for another party’s marketing.

Providers that help deliver, operate, or support our communications may process this information only for those service purposes, subject to appropriate restrictions. Disclosures required by law are addressed below. These protections apply even where other parts of this policy discuss service providers, advertising, or business transfers; those provisions do not authorize third-party marketing use of mobile opt-in information.

Where enabled on this website, we use CookieYes to record cookie choices, Google Tag Manager to manage tags, Google Analytics 4 to understand website use, and Meta Pixel and Conversions API to measure advertising and support relevant advertising. Optional analytics and advertising are denied by default. You can read the offer, call us, and follow the checkout link without accepting optional cookies.

With the relevant consent, these tools may process page URLs and titles, referral and advertising-click information, browser and device details, IP addresses, approximate location, cookie identifiers, timestamps, and website interactions. Analytics helps us understand which pages are useful. Advertising tools help attribute visits and interactions to ads and may associate them with a Meta account or advertising profile.

Some measurement requests pass through a server endpoint used by Cydeavor before forwarding to Google or Meta. Before consent, limited requests may still reach that endpoint; our configured server tags do not forward those events to Google Analytics or Meta. Loading supporting scripts can also disclose basic connection information to their providers. Rejecting optional cookies does not prevent necessary hosting, security, or consent-management processing.

Use Cookie settings / Your privacy choices in the footer to reopen the consent controls when available. Choose Reject All to decline optional categories, or Customize to choose categories and save your preferences. You can change or withdraw consent later. If tracking is disabled or the controls cannot load, that link opens this explanation; contact hello@cydeavor.com for help. Your choices apply to the browser and device where you make them; clearing cookies may remove saved preferences.

When your browser sends Global Privacy Control at page load, this website does not load its optional tracking integration. If you enable that signal during a visit, reload the page. Ordinary Do Not Track signals do not have a separate response. Browser settings can also block or delete cookies. Withdrawal limits future processing and does not automatically delete information already received; use the privacy-request methods below to request deletion where available.

Cookie lifetimes vary by provider and category; the cookie preference panel provides available cookie details when enabled. Measurement records may remain after a browser cookie expires, according to account settings and the retention criteria below. See Google’s Privacy Policy, Meta’s Privacy Policy, and CookieYes’s Privacy Policy for their practices. Linked checkout and scheduling services have their own notices and controls.

We disclose information as reasonably needed for the purposes described in this policy, including to:

• Service providers: hosting and security services; CRM and workflow platforms; telephone, SMS, and email delivery providers; AI processing providers; calendar and booking services; payment processors; and support contractors.
• The relevant business: when an interaction is handled on behalf of a business customer, its authorized team and connected service providers may receive the contact, conversation, and appointment information needed for that interaction.
• Professional advisers and authorities: for legal, accounting, compliance, or security purposes, lawful requests, and protection of rights and safety.
• A business successor: in connection with a proposed or completed merger, acquisition, reorganization, or asset transfer, subject to applicable confidentiality and privacy obligations.
• Recipients you direct or authorize: for example, a calendar or other integration you choose to connect.

Providers may receive conversation content and contact details where needed to perform their role. We use contractual and access restrictions appropriate to that role. We do not sell personal information for money. Certain advertising disclosures can be considered a “sale,” “sharing,” or “targeted advertising” under privacy laws, even without payment; when enabled with your consent, the Meta advertising disclosures described above may fall into those categories. Use the footer privacy choices to decline advertising. The separate protections for mobile information and SMS consent above continue to apply.

Payments are handled by third-party payment processors, such as Stripe, where offered at checkout. Payment processors handle the full payment credentials according to their own terms and privacy notices. Cydeavor may receive transaction identifiers, payment status, billing details, and limited information such as card brand and last four digits to administer your purchase. Do not give full card details to the AI demo or send them by ordinary email.

Billing, cancellation, and refund terms are described in our Terms and Conditions and the order or agreement you accept.

We retain information for as long as reasonably needed to provide the service, manage the business relationship, address support issues, maintain necessary financial and consent records, comply with law, and resolve disputes. The period depends on the information, the service settings, the customer’s instructions, contractual obligations, and legal requirements.

Conversation recordings, transcripts, and CRM records may have different retention settings. Ending a subscription does not automatically erase every record. Information in backups may remain until the applicable backup cycle ends, and some records must be kept for legal or compliance reasons. Contact us about available access, export, deletion, or retention options for your service.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information and services to help protect against unauthorized access, disclosure, loss, or misuse. No online service or storage method is completely secure, and we cannot promise absolute security.

Customers should protect their accounts, limit staff permissions, keep devices secure, and promptly report suspected unauthorized access. A general-purpose AI or communication service should not be assumed suitable for regulated health, financial, or similarly sensitive data without an appropriate written agreement and configured safeguards.

Depending on your location and which laws apply, you may have rights to access, correct, delete, or receive a portable copy of personal information; object to or restrict processing; withdraw consent; opt out of sale, sharing, targeted advertising, or certain profiling; and appeal a denied request or complain to a regulator.

Email hello@cydeavor.com with your request and enough information to identify the relevant interaction. You may also call 864-300-4883 or write to our mailing address. Do not send sensitive identity documents unless we arrange an appropriate method. We may verify your identity and, where applicable, an authorized agent’s authority before responding.

We respond within the time required by applicable law. Exceptions may apply, such as records needed for legal obligations or another person’s rights. If a request is denied, you may contact us to ask for review or appeal where provided by law. We do not discriminate against you for exercising applicable privacy rights. Withdrawing consent does not invalidate processing that lawfully occurred before withdrawal.

Where applicable state privacy laws cover our processing, the information described above falls into categories including identifiers and contact details; commercial and billing records; internet and device activity; approximate location; professional or business information; audio and electronic communications; and service-related preferences or inferences from those communications.

The sections above identify the sources, purposes, recipients, and retention criteria for these categories. Categories actually collected depend on your interactions and enabled services. We do not knowingly sell or share personal information of people under 16 for targeted advertising, or use sensitive personal information to infer characteristics about you.

California residents may have rights to know, access, correct, delete, and opt out of sale or sharing, and to limit certain uses of sensitive information where applicable. Other states may provide similar rights and appeal rights. Use the contact methods above to exercise applicable rights, including through an authorized agent where allowed. We do not claim that every state privacy law applies to every Cydeavor service or customer.

Cydeavor is based in the United States. Information may be processed in the United States and other countries where our providers operate. Laws in those countries may differ from those in your location. Where required, international transfers must be supported by appropriate contractual or other lawful safeguards; visiting this website is not treated as a blanket waiver of those protections.

Where European, UK, or similar data protection rules apply, the legal basis depends on the activity: responding to a requested proposal and delivering a contract; legitimate interests in customer support, security, and appropriate business administration where those interests do not override your rights; compliance with legal obligations; or consent for processing that requires it, including applicable optional marketing and tracking.

You may have rights of access, correction, erasure, restriction, portability, objection, and withdrawal of consent. You can object to direct marketing and complain to your local data protection authority. Contact us about the legal basis, applicable transfer safeguards, or your particular request.

Our business services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has supplied information, contact us so we can investigate and take appropriate deletion steps.

Links and integrations can take you to websites, calendars, payment services, or other tools operated by someone else. Those operators have their own privacy practices. Review the notice applicable to a service before giving it information.

We may revise this policy when our services, practices, or legal requirements change. We will update the date at the top of the page and provide additional notice for material changes where required. If a new use of information requires consent, we will request that consent rather than treating continued website use as permission.

For privacy questions, access or deletion requests, communications preferences, or a request for human assistance:

Email: hello@cydeavor.com
Phone: 864-300-4883
Website: cydeavor.com