Terms and Conditions

These Terms and Conditions apply to this Cydeavor website and the services supplied by CYDEAVOR LLC, doing business as Cydeavor. They cover inquiries, demonstrations, purchases, digital products, and agreed business technology services. By using the website or accepting a service order, you agree to the terms applicable to that activity.

An accepted proposal, service agreement, or checkout order defines your purchase. If it conflicts with these terms, that agreement controls for the affected service. Browsing, calling a demonstration, or requesting information does not enroll you in a paid subscription.

Our services are available only to businesses and individuals located in and doing business in the United States. You must be at least 18 and legally able to enter a contract to purchase our services. If you act for a company, you confirm that you can bind it and authorize the access and instructions you provide. Our business services are not directed to children.

Provide accurate contact, account, and billing information and keep it current. You are responsible for authorized users acting through your business account. Tell us promptly if an account is compromised or a user should no longer have access.

Depending on your order, services may include AI voice or chat assistants, customer relationship management, contact and pipeline organization, forms, surveys, websites, funnels, calendars, messaging, email campaigns, review requests, reporting, and workflow automation. We may also provide setup, integrations, branding, marketing, consulting, or ongoing support.

This list describes possible services, not everything included in every plan. Your accepted order identifies features, deliverables, support, timelines, and responsibilities. Outbound campaigns, extra integrations, additional locations, or expanded workflows require agreement where they fall outside that scope. We agree on charges for additional work before proceeding.

“AI employee” describes software configured to handle agreed business tasks; it is not a person, licensed professional, or autonomous manager of your business. Responses may be generated without prior human review and can be incorrect, incomplete, or out of date. Human oversight and appropriate follow-up remain necessary.

AI presenters and approved digital clones appear in prerecorded marketing videos. Live avatar conversations and video calling are not included.

Do not use the service for emergency response, emergency dispatch, or decisions requiring legal, medical, financial, or other regulated professional judgment. In an emergency, contact the appropriate emergency service directly. Verify important information and commitments with the business concerned. An assistant cannot authorize unapproved purchases, contracts, refunds, or business decisions.

Provide the business information, access permissions, policies, approved answers, availability, and feedback reasonably needed for your project. You must have permission to supply materials and connect accounts. Delayed or incomplete inputs can affect delivery dates.

Review the proposed configuration, scripts, routing, calendars, and customer-facing materials before launch, and tell us when your information changes. We remain responsible for performing our agreed work; your review does not excuse our errors. Ongoing monitoring, revisions, response times, and human escalation arrangements depend on your service agreement. No around-the-clock human support is implied.

Appointment booking, lead qualification, transfers, reminders, and follow-ups depend on the approved configuration, connected systems, available information, and third-party availability. A submitted request does not guarantee an appointment, sale, response, or successful transfer. Final availability and booking status should be checked in the relevant calendar or confirmation.

You retain responsibility for delivering your products or services and resolving customer issues. Test significant workflow changes before use and promptly report unexpected behavior. If a failure could materially affect customers, use suitable human checks or alternative contact arrangements.

Founding member offer

The founding member offer is limited to the first five eligible customers across Cydeavor. The offer page and your accepted order identify availability, eligibility, and the agreed pricing. Founding pricing is not a lifetime rate guarantee. Closing founding enrollment does not by itself change an existing member’s accepted rate.

Pricing and accepted orders

Your checkout, accepted proposal, or service agreement identifies the price, any setup or other one-time fees, recurring charges, billing frequency, applicable taxes, and payment schedule before you purchase. You authorize only the charges disclosed and accepted for your order. Included usage follows your accepted order and the AI receptionist usage and fair-use policy below. These terms do not impose an undisclosed usage allowance or extra charge on an included service.

Future pricing and included usage

We may change pricing or included usage as service costs and provider offerings change. We may change prices for future purchases. A website price change does not by itself change an existing accepted order or a period already paid for. For an ongoing subscription, we will give at least 30 days’ advance written notice of a price increase or change to included usage, or longer where required by law, by email or another agreed written method. The notice will state the new price or included usage, effective date, and how to cancel before it takes effect. We will also provide any additional notices within the specific time windows and through the delivery methods required by applicable law. Changes apply no earlier than a future renewal, subject to your accepted agreement and any notice or consent required by law. You may cancel before the changes take effect; service continues through your current paid billing period. We will obtain additional consent where required.

Any charges for services outside your package must be disclosed and agreed before they apply. If your package includes an advertising budget, you can choose to increase it. Any additional advertising spend must be approved by you and is billed separately from the package price. Pay according to the accepted schedule; setup may depend on initial payment. Payment processors handle transactions. We may pause unpaid services after appropriate notice, subject to your agreement and applicable law.

Includes inbound AI receptionist service for normal business use. SMS/MMS is not included unless separately agreed and is billed separately based on usage. Exceptionally high call usage may require a custom plan or additional charges, disclosed and agreed to in advance.

Service is subject to fair use. Abusive automated calling, API abuse, continuous streaming, or other activity that disrupts platform performance or negatively affects other users may result in service restrictions or suspension. Normal around-the-clock availability to answer legitimate inbound calls is permitted.

We’ll provide at least 30 days’ advance notice of changes to pricing or included usage. You may cancel before changes take effect. Changes follow the notice, future-renewal, and consent process in Pricing and payment.

A recurring service begins only when you accept its disclosed recurring charges. It renews on the agreed billing cycle until canceled. Calling the demo or submitting an inquiry does not authorize billing. Changes to recurring prices or included usage follow the notice and consent process in the Pricing and payment section.

To stop the next renewal, cancel before it occurs by emailing hello@cydeavor.com or using our billing portal. For subscriptions, cancellation takes effect at the end of your current paid billing period, and service continues until then. Cancellation stops future renewals but does not erase charges already incurred. Mandatory cancellation rights remain available.

Unless applicable law or your accepted agreement provides otherwise, setup fees, deposits, consultations, completed work, delivered digital products, and subscription fees for a billing period that has started are non-refundable. Cancellation alone does not create a refund. We may consider individual requests, without promising approval.

Contact us with billing mistakes or service concerns so we can investigate and seek a resolution. Nothing here removes your rights to dispute an unauthorized or incorrect charge with your payment provider, pursue available legal remedies, or receive a refund required by law.

We may respond to your inquiries and send account, appointment, billing, or service communications through permitted channels. Marketing text messages and automated or AI-generated marketing calls require the consent applicable to that channel. Providing a number, using the website, or accepting these terms is not by itself consent to those communications.

Marketing consent is optional and is not a condition of purchase. Use an email unsubscribe link, reply STOP to a text, contact us, or communicate another reasonable revocation request. We honor applicable opt-outs and consent withdrawals. Administrative communications may continue through an appropriate permitted channel.

If you separately opt in, CYDEAVOR LLC may send the message types described at enrollment, such as appointment reminders, requested follow-ups, service updates, or promotional offers. Frequency varies with the program and your interactions. Message and data rates may apply to sent and received messages.

Reply STOP to the sending number to unsubscribe, or HELP for assistance. You can also email hello@cydeavor.com or call 864-300-4883. A permitted confirmation may acknowledge your opt-out. Re-enrollment requires renewed consent. Carriers are not liable for delayed or undelivered messages. Mobile information and SMS consent are not shared for third-party marketing; see our Privacy Policy.

For campaigns and assistants operated for your business, provide lawful contact lists and the permissions required for calls, texts, email, recording, and automated processing. Maintain consent records, accurate sender identification, opt-out procedures, and applicable do-not-contact restrictions. Approve the intended recipients, message content, timing, and purpose.

Do not use purchased or scraped contacts without a lawful basis and any required consent. Do not bypass opt-outs or send misleading communications. We may decline or pause noncompliant activity. Each party remains responsible for its own conduct and applicable obligations; configuration assistance does not guarantee legal or carrier approval.

Where enabled, voice and chat services may process audio, transcripts, messages, summaries, contact information, and interaction logs to deliver the configured service. Recording and transcription must use the notices and consent required for the interaction. These terms are not a substitute for a required disclosure when a call starts.

Clients must approve recording settings and appropriate notices for their use case. Do not submit payment credentials, government identifiers, health information, passwords, or other highly sensitive information through a general demo or assistant. Specialized regulated processing requires a separately agreed, suitable arrangement.

Our Privacy Policy explains how information is handled when you use this website or interact with Cydeavor. It also distinguishes our own business information from customer information processed on a client’s behalf. A client’s notices and instructions govern its relationship with its customers, subject to our applicable obligations.

You retain your rights in the customer information you lawfully provide. We process it for the agreed services and other purposes described in the applicable agreement and privacy notice. Where required, additional data processing terms must be agreed before the relevant processing begins.

Use the website and services lawfully. Do not attempt unauthorized access, distribute malware, disrupt systems, harvest personal information, violate intellectual property or privacy rights, impersonate others, or send fraudulent, abusive, or unlawful messages. Do not use AI voices or identities without the necessary permission.

Review requests and reputation tools must seek honest feedback. Do not create fabricated reviews, falsely present generated content as a real customer’s experience, or condition an incentive on a positive review. Follow the applicable review platform’s rules and disclose incentives or other material relationships where required.

We use outside providers for functions such as CRM, telephony, messaging, AI processing, scheduling, hosting, analytics, advertising, and payments. Services can depend on their connectivity, policies, compatibility, and availability. Providers may change features, restrict accounts, or experience outages; we cannot guarantee their uninterrupted operation.

Where you connect your own account, maintain the necessary permissions and subscription and comply with its applicable terms. We will address changes affecting our agreed work as reasonably appropriate. This section does not excuse our own breach or eliminate duties we owe when selecting or using providers.

You retain ownership of materials you provide and grant us permission to use, adapt, and share them with service providers as needed to perform your project. You confirm that you have the necessary rights. This permission does not transfer ownership of your customer data or give us unrestricted commercial rights in your submissions.

Cydeavor retains its branding, website content, pre-existing code, templates, methods, and reusable tools. Rights to final, fully paid custom deliverables follow your agreement. Third-party materials retain their license conditions; unpaid drafts remain ours. Do not reproduce our protected materials beyond the permission granted. AI-generated material may not support exclusive ownership rights.

Unless you ask otherwise in writing or your agreement restricts it, we may identify your business and show public, completed work in our portfolio or general marketing. This may include your business name, logo, public website screenshots, and a factual project description.

We will not intentionally publish confidential information, private customer records, recordings, or conversation transcripts as portfolio material without appropriate permission. A project reference is not permission to invent a testimonial or claim results you did not achieve. Email us if you wish to exclude your project from future portfolio use.

Both parties will use reasonable care to protect the other’s nonpublic business, technical, financial, and customer information received through the relationship. Use it for the agreed work and disclose it only to people or providers who need it for that purpose, with appropriate obligations, or as legally required.

This does not restrict information already lawfully known without confidentiality duties, independently developed, publicly available without a breach, or lawfully received from another source. These obligations continue after the project ends for as long as the information remains protected.

We use reasonable safeguards for our services, but no system is completely secure. Protect your accounts and devices, limit access appropriately, and promptly report suspected unauthorized activity. We remain responsible for our own security obligations; you remain responsible for systems and access under your control.

Accessibility work, security assessments, and compliance reviews are included only when agreed. An automation or website service is not a certification of compliance with a particular law or technical standard. Tell us if you encounter an access barrier so we can review the issue and discuss an appropriate way to assist.

We do not guarantee revenue, savings, lead volume, bookings, rankings, advertising approval, or a particular return on investment. Results depend on factors including your offer, customers, follow-up, information, configuration, and market. Demonstrations and examples illustrate possible uses; they are not a promise of identical results or replacement of every human responsibility.

Except for express commitments in your agreement and rights that cannot lawfully be excluded, services are provided as available. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise error-free or uninterrupted operation.

To the extent permitted by law, Cydeavor is not liable for indirect, incidental, consequential, special, punitive, or exemplary losses arising from these services, including lost profits, lost opportunities, or business interruption. Our aggregate liability for the affected service will not exceed the fees you paid Cydeavor for that service during the three months before the claim arose.

These limits do not exclude fraud, willful misconduct, gross negligence, or liability that applicable law does not allow us to limit. They do not override an express remedy in your agreement or nonwaivable consumer rights. Some jurisdictions restrict these exclusions.

To the extent permitted by law, you agree to cover reasonable losses and legal costs from third-party claims caused by your unlawful use, material breach of these terms, or materials you provide that infringe another person’s rights. This obligation applies only to the extent the claim results from your conduct.

It does not require you to cover claims caused by Cydeavor’s breach, negligence, or misconduct. We will give prompt notice and reasonable cooperation, and will not agree to a settlement requiring your admission or nonmonetary action without your consent. Applicable legal rights remain unchanged.

We may suspend or end service for material breach, unpaid amounts, unlawful activity, or a substantial security or operational risk. Where practical, we provide notice and an opportunity to resolve the issue; urgent protection may require immediate action. We give reasonable notice of planned service discontinuation affecting an active subscription.

Charges lawfully incurred remain due. Arrange any needed export of customer records before access ends. Export availability, number transfers, retention, and deletion depend on the agreement and technical or legal requirements; continued storage is not guaranteed. Confidentiality, ownership, payment, and applicable dispute provisions survive termination.

South Carolina law governs these terms, subject to mandatory protections applicable to you. Unless applicable law requires otherwise, disputes belong in the state courts of Greenwood County, South Carolina, or the federal courts with jurisdiction over that county. This provision does not require arbitration.

We encourage you to email hello@cydeavor.com with the issue and requested resolution so we can attempt to resolve it directly. Informal discussions do not require you to miss a legal deadline, give up urgent relief, or waive a right to complain to a regulator or payment provider.

These terms and your accepted service documents form the agreement for their subject matter. If a provision cannot be enforced, the rest remains effective. Updates show a revised date; we provide additional notice or seek acceptance where required. Posting changes alone does not retroactively alter an accepted order.

Questions, cancellations, and requests may be sent to CYDEAVOR LLC, PO Box 95, Ninety Six, SC 29666, United States; hello@cydeavor.com; or 864-300-4883. For information about personal data and privacy choices, read our Privacy Policy.